SmartGen is a smarter and a resourceful business company that delivers phenomenal solutions and technologies
for the digital era.
SmartGen drives with the passion to integrate information,to communicate and process technologies specifically to help your business succeed.
With Intense commitment to continuous innovation and exceptional customer services, SmartGen offers businesses the most comprehensive solution available in the market.
SmartGen offers a full range of integrated and flexible turnkey solutions for the benefit of individuals, workgroups and organizations.
Our line of solutions cover all aspects of customer communication and relationship management including
Customer Engagement Solution
Contact Center Solution
Call Recording & Management Solution
Self Service Interactive Audio/Video Response System
Quality Management Solution
Workforce Management System
Contact Management and CRM Application Solutions
Work Flow Management System
Multi-media Gateway Solutions
Audio/Video Conferencing Bridge
Digital E-Learning Platform
Partner Relationship Management
Information Kiosk System
Natural dialogue solution
Designed to be highly scalable, reliable, secure and flexible, these solutions help reduce costs and simplify management while providing a platform for next-generation engagement and collaboration. They are available in a variety of deployment models including public, hybrid and private cloud as well as on a customer’s premises.
SmartGen has an experienced and knowledgeable team capable of quickly designing and adding tailor-made features in our solutions for site-specific requirements. By using open standards systems, specifications and protocols, we ensure maximum flexibility and future growth of our solutions. We use innovative techniques to deliver latest features and integration capabilities in a most cost-effective manner. Our deployment team has successfully completed all our projects well before the deadlines.
We passionately believe that great customer engagement drives great business outcomes. Our expertise delivers immediate benefits to our clients with cost and time savings. Our solution delivers increased operational efficiency and staff productivity to our valued clients. This is what we do. We deliver beyond expectations.
SmartGen comes up with the next great innovation straightaway and conveys the latest technology solutions through our accumulated technical knowledge and project management skills.
We initiate the next coming technology instantly. No more holdbacks, we astonish the customers by bringing the next latest version now.